1. Start server accounts software first. Then open the terminal computer and terminal software. 2. Do not start data entry and reporting on server before opening software at terminal. 3. You can start data entry once terminal is open. 4. Select reports option to view an INvoice or Return/Refund. You should not view Invoices or Return/Refunds using edit mode. 5. To do BACKUP or REINDEX you need to close software on terminals and then you can do it from server. 6. Backups made at terminal are the terminal software setup backup and it does not have your main data. 7. To close the server software you should first close software on terminals.